Privacy Policy

At carryononline.in ("we", "our", "us"), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, billing and shipping address.
• Account Information: Username, password, order history.
• Payment Information: Credit/debit card or UPI details (processed via secure third-party gateways).
• Device Information: IP address, browser type, time zone, and cookies.

2. How We Use Your Information

• Process and fulfill orders.
• Provide customer support.
• Communicate with you about orders, offers, or updates.
• Improve our website, services, and customer experience.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Payment processors for transaction handling.
• Logistics partners to deliver your orders.
• IT and hosting service providers for secure platform maintenance.
• Legal authorities, if required by law.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze site usage. You may disable cookies in your browser settings, but this may affect site functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Payment information is handled via encrypted, PCI-compliant gateways.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Withdraw consent or request deletion, subject to legal and operational limitations.

7. Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children's Privacy

We do not knowingly collect information from individuals under the age of 18. If we learn we have collected personal data from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted on this page with the revised effective date.

Contact Us

Email: support@carryononline.in
Address: Carry On, Navi Mumbai, India